Last updated: November 21, 2025
Privacy Policy
Your vault is personal, and so is your privacy. This policy explains what data we collect, how we use it to keep Vaultxd safe and expressive, and the choices you have over your information.
By using Vaultxd, you agree to the practices outlined below. If you ever have questions, we want to hear from you.
The Information We Collect
We keep things simple and only gather data needed to power your experience.
Account Details
Email, username, password (hashed), display name, and basic profile fields you choose to share.
Content You Create
Reviews, ratings, vault activity, likes, follows, and any media you upload or link.
Usage & Technical Data
Log data, device/browser information, general location (city-level), and diagnostic events that help us keep things running.
Connected Services
If you link services like Spotify, we receive tokens and metadata authorized through those platforms to display music data.
How We Use Your Data
Everything we collect supports these goals:
- Authenticate you securely and personalize your vault, feed, and notifications.
- Surface music data, track insights, and community interactions that match your activity.
- Maintain platform safety, prevent abuse, and debug or improve features.
- Communicate product announcements, policy updates, or support responses.
Sharing & Third Parties
We do not sell your personal information. We only share data in limited situations:
Service providers: Cloud hosting, analytics, and infrastructure partners that help us operate Vaultxd, bound by confidentiality agreements.
Legal reasons: When required by law, regulation, or to enforce our Terms and protect our community.
If the platform is part of a merger, acquisition, or financing, we will ensure your data remains protected and notify you of any changes.
Your Choices & Controls
Access & Updates
Update your profile details any time from account settings. Contact us if you need help correcting information.
Data Portability
Request an export of your data and reviews by emailing contact@vaultxd.com.
Deletion
You can deactivate your account or request permanent deletion. We may retain limited logs for security and compliance.
Communication Preferences
Manage emails and notifications from settings or unsubscribe directly from any message.
Security, Retention & International Use
We use encryption, access controls, monitoring, and regular audits to safeguard your data. While no system is perfectly secure, we continually improve our defenses and partner with trusted infrastructure providers.
We retain personal data for as long as your account is active or as needed to provide services, meet legal obligations, resolve disputes, and enforce agreements.
Vaultxd is operated from the United States. If you access the service from another region, you consent to your data being transferred and processed where our servers are located.
Children's Privacy
Vaultxd is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we learn we have, we will delete it and take appropriate action.
Policy Updates & Contact
When we update this policy, we will revise the date above and, when changes are significant, notify you directly or within the app.
Questions or requests? Email contact@vaultxd.com or write to our support team and we'll respond as soon as possible.
You're In Control
Manage your vault settings any time, or reach out if you need help making changes.
Privacy is part of how we build trust in this community.